Privacy Policy

What I collect

The booking form is the only place this site collects personal information. When you submit a booking request, you share:

• Your name, email address, and phone number
• Your city and country
• The service you’re requesting and your preferred dates and times
• Anything you choose to share in the free-text fields (which may include sensitive health information)

The site does not use cookies, tracking pixels, or third-party advertising. Basic, privacy-respecting analytics may be used to understand which pages are visited — this data is aggregated and does not identify you personally.

How it’s used

Booking requests are sent directly to Michelle’s email so she can respond to confirm the appointment, share the meeting link, and provide payment details. Health information you share is used only to prepare for and conduct your session, and to support continuity of care if you return for follow-ups.

Where it’s stored

Booking emails are delivered through Resend (a transactional email service) and arrive in Michelle’s personal inbox. They are not stored in any other database. Notes from sessions are kept securely and only for as long as they’re needed for your care.

Sharing

Your information is never sold, rented, or shared with third parties for marketing. It is shared only with the service providers needed to deliver your email (Resend) and host the site, and only as required for them to function.

Your rights

You can ask at any time for a copy of the information held about you, for it to be corrected, or for it to be deleted. To make a request, email michelle_rachel@hotmail.co.uk.

Contact

Questions about this policy or how your information is handled are welcome. Email michelle_rachel@hotmail.co.uk.